渡轮

CYCLADES – DODECANESE – NORTH AEGEAN – SPORADES routes

HIGH SEASON: 23/04/21-09/05/21 & 11/06/21-26/09/21

• Up to 7 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
• Up to 4 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• Up to the departure:A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

LOW SEASON: All other dates except those mentioned in HIGH SEASON

• Up to 3 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
• Up to 1 hour prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date
• Up to the departure: A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

SARONIC ISLANDS routes

HIGH SEASON: 23/04/21-09/05/21 & 11/06/21-26/09/21(1)

• Up to 4 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
• Up to 2 hours prior to departure:A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• Up to the departure:A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

LOW SEASON: All other dates except those mentioned in HIGH SEASON

• Up to 1 day prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
• Up to the departure:A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
• After departure: Tickets cannot be cancelled or converted to open date tickets or to travel another date.

CANCELLATION FEES: OPEN DATE TICKETS

• Open date tickets are cancelled without charge when they have been originally issued as open date.
• If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare.
• Tickets which have been converted to open date, are cancelled according to the canellation terms and conditions of the originally issued tickets.

• Tickets are only canceled by the issuing agencies.
• Tickets cannot be canceled by phone, fax, or e-mail. Those interested must submit the tickets to the issuing agency.
• Tickets issued by Seajets’ online booking system and not issued can be canceled even by e-mail if sent by the e-mail address stated in the booking form.
• Refunds to canceled tickets are made by the issuing agency, up to 1 year from the date of cancellation of the tickets and in exceptional cases by the local cooperating central agencies.

Ticket Cancellations

– Up to 14 days before departure: full fare refund

– Up to 7 days before departure: 75% fare refund

– Up to 12 hours before departure: 50% fare refund

– The fare is NOT refundable for cancellations made less than 12 hours before departure.

The same terms apply to tickets purchased through our website, but you can apply for cancellation by e-mail, which must be sent at least 1 business day before the respective cancellation deadlines, and which will contain the exact details of booking. In case the ticket is already printed, it is necessary to present it to Seajets or to the central agent of the departure port.

• From the date of the ticket issue and up to 14 days before the scheduled departure, the fare of the ticket is fully refundable.
• From 13 days up to 7 days before the scheduled departure: 75% refund.
• From 6 days up to 12 hours before the scheduled departure: 50% refund.
• In less than 12 hours of the scheduled departure: the fare is not refunded.

HIGH SEASON: 18/12/20-06/01/21, 12/03/21, 15/03/21, 23/04/21-09/05/21, 18/06/21, 21/06/21, 25/06/21-05/09/21

Up to 14 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

From 13 days and up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

From 6 days and up to 2 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.

2 hours prior and up to the departure: 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.

LOW SEASON: All the other dates except those mentioned in HIGH SEASON

Up to 1 hour prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.

1 hour prior and up to the departure: 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.

After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.